Support for your Business

How It Works

Have you been thinking of looking into Virtual Reception, Virtual Office Support or a Virtual Call Centre? Gretchen has you covered with our friendly and professional virtual receptionists.

When you decide to partner with Gretchen, your Local Customer Carers:

  • We LISTEN to you talk about what you want from your service. Every step of our process is customisable, so you get exactly what you want. If you need to change things later, that’s no problem.  You can call us anytime.
  • All GO Team Carers are FRIENDLY, PROFESSIONAL and FULLY TRAINED. We make sure our team understands how you would like us to work and the process from the first ring to the final –click-.
  • Your customers will think that your GO Team Carer is sitting in your office – it is that real. All your calls are RECORDED and automatically emailed to your email address. That’s right, you get to hear the whole conversation from start to finish.
  • We have done the hard work of finding talented virtual reception staff that aim to IMPRESS you and your callers in a natural way. Our virtual office support team represent your business ethos and personality and are trained to take an interest by making the most of every interaction on your behalf.
  • Each call is carefully orchestrated to extract the RIGHT INFORMATION you need to take immediate action.
  • Answering prospective client calls and turning them into new clients is crucial to growing your business. Our virtual reception team ensures you NEVER MISS A NEW-CLIENT OPPORTUNITY, giving you the time to complete the important tasks in your day.
  • Save money! No longer do you need to consider having a full-time receptionist at your office. Banish the headache of finding the right person and dealing with the heavy costs of payroll…now you can have the flexibility of professional, friendly staff without the expense. Talk to us about our virtual office support today.