Support for your Business

No More Missed Calls


You will never miss a new-client opportunity with the peace of mind that every call will be answered professionally, giving you the time to complete the important tasks in your day.

Our virtual reception team offer a professional answering service Australia wide. Contact us today to get started with our leading  telephone answering service.

Impress YOUR Clients


We go beyond customer service and provide your clients with customer CARE. Prospects and clients respond when treated with exceptional service, in fact 70% of consumers say they will spend more with companies that provide excellent service.

Impress your clients with Gretchen’s Small Business Assistance, offering Virtual Reception Services through our Virtual Call Centre. Contact us today to get started.

Get Started

Call Forwarding Service | Cliniko Support | Phone Answer ServiceTake advantage of our 7-day free trial and experience how Gretchen Operations can free up your time to do what you love while contributing to your success.
Get started with Gretchen Operations today. Offering professional Call Forwarding Service, Cliniko Support & Phone Answer Service all across Australia.

Make a positive difference in your business today! Get Started Now
  • Introduction

So how does it work? It’s simple and seamless! Our live telephone reception services can help you become organised, prepared and in control.

Our virtual office solution can provide you with a friendly, professional call answering and messaging service, online calendar management, client database management and even team management and sales support all tailored to fit your needs.

To your callers, it’s as if we were sitting in your office!

Your Gretchen Local Customer Carer team love to create positive experiences and engage your callers with professionalism and friendliness. We treat each of your callers as if they were our own.


How It Works


We are proudly Australian owned and operated.

Your Local Customer Carers.